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Faster Than Grep

February 26th, 2008 by James Hicks

You know the guano is hitting the fan when your boss’s boss comes up to your desk and says: “What’s faster than grep?

It was looking like a boring day. I got in late, almost 11 (B-A-D, I usually work 10:30-18:30), and by 11:30 had nailed all the daily maintenance stuff and was looking at a series of deadlocked and waiting-for-other-guys jobs. And a few epic jobs that couldn’t really be furthered today. Then the ops manager walked up to me…

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Linux Server Survives Total RAID Failure

November 7th, 2007 by James Hicks

It looks like a perfectly normal day, until I hear the screaming RAID failure alarm blaring out of the server room as I walk past. My pace picks up considerably…

“Hey, who’s screaming in the server room?” I shout as I get to our office area.

“Ah that’s Strawberry - Joan thinks its RAID controller died so she’s building a replacement from backups now.”

My brain begins to race. Joan thinks the RAID controller is dead? It’s dead. I’ve worked with Joan for over a year and I don’t bother questioning her diagnosis anymore - I can safely assume she’s correct. She’s rebuilding it from backups? Ok fine - I can’t make that go faster than the tape drive, leave her to it. How can I help her? Log in, see if I can retrieve anything.

Cos here’s the twist folks. A linux server can totally lose all access to its storage - and keep going. Today though, even I am in for some surprises.

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The Ultimate Systems Administrator (So you want to be a Systems Administrator? Part 4)

November 3rd, 2007 by James Hicks

The Ultimate Systems Administrator doesn’t exist. There’s always someone better than you at something - or some aspect of it. But don’t ever let that stop you trying.

I wont let it stop me from trying to paint a portrait of this fictional server-ninja.

I’ll take the best traits from the best SA’s I’ve ever worked with, from myself if I have to, and where that falls short… I’ll put down what I wish we had - with the full benefit of hindsight. Strap in - we’re gonna do a little genetic engineering, a little personality engineering, a little training and a lot of building the ultimate career.

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So you want to be a Systems Administrator? Part 3

October 29th, 2007 by James Hicks

Part 3 - Breaking Down the Door

So you’re faced with a paradox.

For a Systems Administrator, the most valuable thing on his or her resume is experience. People without experience simply cannot compete for a job against people who have it. This field is completely hands-on and practical - most of the skills and knowledge you use, you will learn on the job.

So how the hell do you break in?

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So you want to be a Systems Administrator? Part 2

October 28th, 2007 by James Hicks

So I got pretty well to the top of my field - without going overboard and becoming a super-specialist / cranky old 20 year veteran, before I got promoted out of the field a few weeks ago.

Before the memories fade too far I wanted to write down what led to my success - and mistakes I made that others could avoid - so that aspiring sysadmins could take advantage of my past few years work too. Especially aspiring sysadmins who have what it takes (See part 1 of this series to find out if you have what it takes) because in my new job, I need more of you guys around!

Part 2 - What course to do?

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So you want to be a Systems Administrator? Part 1

October 27th, 2007 by James Hicks

Who am I?

So I’ve been a systems administrator in varying capacities for ten years. Things got really serious in 1999 when I became the main linux guy for an ISP, and went on from there into a small and medium business consulting/outsourced IT dept style business, on into a startup (yucky!), then to a large local government, then a large telco/ISP, and now a small/medium internet infrastructure company. I’ve worked on a range of operating systems in a number of different environments, but I ended up specialising heavily on Linux, obtaining an RHCE in 2004 and using it to leverage myself into big business.

Except as of a few weeks ago, I’m not a Systems Administrator anymore. I’ve been promoted to production support manager at my current workplace, and on reflection I better write down some of my knowledge and attitudes fast, before I forget it all. I’ve also been hiring them lately, so the quality of applicants - and the qualities I look for - have been on my mind.

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